RETURN POLICY
We are confident you'll love shopping with JIV Paper Co. However, here's our guide on our return policy.
Refunds & Returns- All sales are FINAL, and refunds are not available.
Defects & Damages- If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages within 72 hours from date of delivery and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.